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Jobike Privacy Policy

Last updated : January,  2024

Riding Jobike Means You Agree....

To provide the best service to you,  with our efficient operation, we may collect and use the information you provided us in following ways. This privacy policy explains the way, how we use the information.

This policy is applicable to all the services we provide you, including,  website, application, and services by Jobike Limited. We DO NOT share your provided information, to other Third Parties.


Your privacy is one of our eminent concern. We reserve your information, protecting your personal privacy.  


We recommend all users to read the contents of privacy policy carefully, before using the products & services by Jobike Limited. If you do not accept the contents of privacy policy, Please stop the use of our services immediately.  We reserve the right to change the privacy policy time to time by updating it on app/website


What we collect from you :


We collect and process the following data that you provide to us in connection with our services


  • Your name, photo,  mobile number, gender, date of birth, height, weight etc.

  • Location preferences &  destination information and other similar geographical data.

  • Login & account information

  • Information regarding your correspondence with us, such as ‘submit report’ in the app.

  • Distance traveled in each trip, time spent in each trip.

  • Camera access is taken for scanning the lock QR code of bike.


Also, we collect and process the following information of you and your device, each time you use the services, including technical information, the type of mobile device you use, mobile network information, your mobile operating system, time settings

Information stored in your device (service login info), details of your use of service including, traffic data, and other communication data, date and time a bicycle is hired and returned.


We use GPS technology to determine your current location so that we can log your travel routes while riding bike. Some of our locations enabled services, requires your personal information, for the app feature to work. If you choose not to allow us to process your personal data, we will not be able to provide you with the full benefit of the services.


Usage of your personal information :


We use your information in the following ways :


  • To create a profile of your preferences so that we can ensure our bicycles are there for you when you need them.

  • Notify you about our services

  • Process payment of fees to use the bicycles

  • Improve usage of services

  • Respond to any service queries that you may have

  • For any other purpose, we describe when we collect info




We use cookies to help us to provide you with a good experience when you use the service, as well as allows us to improve our services.


Also, we use cookies to track your usage of our services and to understand our user's preferences (example: location), to obtain data about site traffic and interaction and obtain statistics to improve our services given to you.


Children under the age of 18


Our services are not designed or intended for use by children under the age of 18. We do not intentionally collect personal information from children under the age of 18


Third Party


Our services from time to time may contain links or sites from our affiliates or partner networks (sites on which services or bikes are advertised). If you visit any of the site/links, please note that site & any of services provided by Third Party, have their own privacy policy & we do not accept any liability or responsibility for those policies or for any personal information that may be collected through those sites or services, example - contact & location data. Please read those policies before you submit any personal information to those services.


We may update our privacy policy in the course of time. We will notify you via the app. By using our services, you agree to the privacy policy updated by us and will be shown in the app time to time.



If you have any concerns related to our privacy policy, or have any queries, feel free to email us :

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